Terms & Conditions

These terms apply to your use of The next three, a web and mobile app that gives small business owners three daily missions, progress tracking, and an AI assistant called Mia. The service is provided by The next three ("we", "us"), and when you use the service you are contracting with us.

1. Accepting these terms

By creating an account or continuing to use the service, you agree to these terms. If you are using the service for an organisation, you confirm you have authority to accept these terms on its behalf. If you are using it as an individual, you confirm you are of legal age to enter a contract where you live.

2. Your account

• Give accurate information when you sign up and keep it up to date.
• Keep your login details confidential. You are responsible for activity that happens under your account.
• Tell us promptly if you think someone else has access to your account.

3. Acceptable use

You must not misuse the service. In particular, you must not:

• Use the service for anything unlawful, or to break the law in your country.
• Use it for fraud, spam, or to send unsolicited or misleading messages.
• Infringe anyone's intellectual property or privacy rights.
• Interfere with the security or integrity of the service, including uploading malware, probing or scanning our systems, scraping data, or getting around technical limits.
• Reverse engineer, resell, or redistribute the service or any part of it.

4. Using Mia and other AI features

Mia, mission guides, and the competition tracker are powered by AI models. Their output can be incomplete, out of date, or simply wrong, and it is general information only — not legal, financial, tax, or other regulated professional advice. You are responsible for what you ask, for checking anything before you rely on it, and for having the right to use any content you put into the service.

You must not use the AI features to create illegal content, hate speech, harassment, deceptive impersonations or deepfakes, malware, or content that infringes someone else's rights, and you must not try to get around the model's safety limits. We may filter, refuse, or remove content and outputs, restrict features, or suspend accounts where these rules are broken. If you believe content in the service infringes your rights, contact us through the app and we will review it and remove infringing content; repeat or serious infringement will result in account termination.

5. Our intellectual property

We own the service and everything in it, including the software, mission content, documentation, and branding. You get a limited, non-exclusive, non-transferable right to use the service on the plan you have chosen, for as long as your plan is active. You keep ownership of content you put into the service, and you give us a limited licence to host and process it only so that we can provide the service to you.

6. Availability

We work to keep the service running well, but we do not guarantee that it will be uninterrupted, always available, or free of errors. To the fullest extent the law allows, we exclude all implied warranties, including merchantability and fitness for a particular purpose.

7. Plans, payments and cancellation

Basic is free. Starter ($4.20 a month) and Premium ($8.99 a month) are paid subscriptions that renew monthly until you cancel. Payment, billing, taxes, invoices, cancellations and refunds are handled by Paddle under the Paddle Checkout Buyer Terms, which apply to your purchase alongside these terms. Our own refund terms are set out in our Refund Policy.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

8. Suspension and termination

We may suspend or end your access to the service if you materially breach these terms, do not pay for a paid plan, create a security or fraud risk, or repeatedly or seriously break our acceptable use rules. You can stop using the service at any time and cancel a paid plan through Paddle. When your access ends you can ask us to export your data within 30 days, after which we may delete it.

9. Liability

To the extent permitted by law, our total liability arising from the service is limited to the fees you paid us in the 12 months before the claim. We are not liable for indirect, consequential or special losses, including lost profits, lost data or loss of goodwill. Nothing in these terms excludes liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

You will indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

10. Changes to these terms

We may update these terms as the service changes. If a change is significant we will let you know in the app. Continuing to use the service after a change means you accept the updated terms.

11. Law and disputes

These terms are governed by the laws of New Zealand, and the New Zealand courts have jurisdiction over any dispute. You may not assign these terms without our consent; we may assign them as part of a merger, acquisition or sale of the business. Neither of us is liable for delays caused by events beyond our reasonable control.

12. Contact

For questions about these terms, contact The next three through the support option in the app. For anything about a payment, invoice, cancellation or refund, contact Paddle at paddle.net.