Refund Policy

This policy covers paid subscriptions to The next three — Starter ($4.20 a month) and Premium ($8.99 a month). Basic is free, so there is nothing to refund.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not happy with your purchase, you can request a full refund within 30 days of your order date, including if you simply changed your mind. You do not need to give a reason.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders.

• Go to paddle.net and enter the email address you used at checkout, or the invoice or order number from your receipt email.
• Choose the order and request a refund.
• You can also contact us through the support option in the app and we will help you arrange it.

Once a refund is approved, the money goes back to your original payment method. Your bank or card provider usually takes a few business days to show it.

Cancelling a subscription

You can cancel a paid plan at any time through paddle.net. Cancelling stops future renewals. You keep your paid features until the end of the period you have already paid for, and we will not charge you again after that.

Questions

If anything about a charge looks wrong, get in touch through the app or with Paddle and we will sort it out. See also our Terms & Conditions.